IT Support Services.

Providing enterprise grade IT Support.

IT Specialists based in the UK, providing IT software and hardware support for businesses no matter the grade, from a small shop to enterprise. Specialist staff with a wealth of experience in multiple different industries allow us to adapt and support evolving business needs including legacy or modern equipment and setups.

Fill in the form nearby or contact us via email or phone to get professional support from our IT team. 

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Our IT Support Services:

Most Popular

Remote IT Support - Tier 2

Premium, responsive IT support for 1 person, 1 mobile device, 1 tablet and 1 PC.

£24.99 per user, per month

Remote IT Support - Tier 1

Premium, responsive IT support for 1 person, 1 mobile device, 1 tablet and 1 PC.

£29.99 per user, per month

Remote IT Support - Tier 3

Premium, responsive IT support for 1 person, 1 mobile device, 1 tablet and 1 PC.

£20.00 per user, per month

On-Site IT Support

This is our standard hourly rate for any callouts where it is required that we visit the physical site.

£60.00

IT Network Management

We take care of all your network equipment including updates, maintenance and configuration requirements.

from £19.99 per network device, per month

Fast Response

Time is critical and we understand this, so our specialist team aims to provide your business with IT solutions to any issue in a timely manner. 

Experts on Stand-by

Our team consists of specialists with many years of experience and knowledge. We only provide the best, professional and reliable IT support solutions.

Diverse & Adaptable

We can provide a diverse range of support services for a variety of different hardware and software, covering both modern and legacy equipment. 

Informative

Education is valuable, we don’t keep our knowledge to ourselves. Our IT Support Experts explain the situation and in some cases even how to resolve it if it occurs again – they keep it simple though, no crazy lingo.

IT Support Services

it-support-services-uk

Reliable, Diverse IT Support

We are able to provide a vast array of different IT solutions for different issues regarding software and hardware. Whether the equipment is modern or legacy, our team can provide support for all of them.

We provide reliable IT support to guarantee a solution to your problems. Our expert team aims to fix the problem and minimise the chance of this issue reoccurring.

Expert Business IT Support Services UK

With years of experience in a variety of different areas of expertise, we have inherently resolved a very large variety of IT issues. Our IT Support Team is fully equipped to assist you in resolving your complications.

No need to stress when experiencing difficulty, reach out so we can resolve your issue efficiently.

Efficient Business IT Support

Our IT Support services are attuned to give efficient and speedy solutions to your problem. We understand that issues with IT systems within a business can cause large hinderances, so our suppor team aims to resolve your issues as fast as possible.

During the support session, information will be given to assist you in understand the issue, and potentially resolving it without assistance in the future.

it-support-professional-support

Our Website Design Services:

Remote IT Support - Tier 2

Most Popular

£24.99 per user, per month
Advanced IT support provided remotely using premium remote technology to deliver responsive and efficient solutions to your problems.

1 person, 1 mobile device, 1 tablet and 1 PC.
Easy to Understand
Professional Solutions

6 – 20 Users

Efficient Support
100% Satisfaction

Expert Team

100% Money Back*

Remote IT Support - Tier 1

£29.99 per user, per month
Advanced IT support provided remotely using premium remote technology to deliver responsive and efficient solutions to your problems.

1 person, 1 mobile device, 1 tablet and 1 PC.
Easy to Understand
Professional Solutions

1-5 Users

Efficient Support
100% Satisfaction

Expert Team

100% Money Back*

Remote IT Support - Tier 3

£20.00 per user, per month
Advanced IT support provided remotely using premium remote technology to deliver responsive and efficient solutions to your problems.

1 person, 1 mobile device, 1 tablet and 1 PC.
Easy to Understand
Professional Solutions

20+ Users

Efficient Support
100% Satisfaction

Expert Team

100% Money Back*

On-Site IT Support

from £60

When remote support is not enough to support you with your issue, we will provide support on-site within your business.

Easy to Understand
Professional Solutions
Fast Callout
Efficient Support
100% Satisfaction

Expert Team

100% Money Back*

IT Network Management

from £19.99 per network device, per month

Our expert team will manage all aspects of your network, from monitoring and updating, to configuring and maintenance.

Reliable Configuration
Professional Management
Advanced Network Support

24/7 Management

100% Satisfaction

Expert Team

100% Money Back*

Frequently Asked Questions.

The cost for our IT Support services will vary depending on what the issue is. Costs for IT Support start at £20.00

Our IT Support includes many different services to assist with resolving as many issues as possible. Anything from servers going down, to hardware not functioning as intended, or software not launching. 

We are available to provide active support from 9am-5pm on Monday to Friday. Although support can be requested at any time via email or form.

Firstly, check the power cable if fully plugged in at both ends (into the wall and the computer) and its switched on. If you are using a power strip, ensure that is plugged in correctly also. Some power strips have built-in circuit breakers; Reset this to see if your computer gets power. 

If you have been away from your computer for a while, its likely it has gone into sleep mode. Moving your move or pressing keys on the keyboard will bring it back on. If that is not the case, check each cable is correctly connected at the back of the monitor and into the computer and power socket. 

Anti-virus software is the way to remove viruses from your system. The software will scan your system for any virus or malware and remove or ‘quarantine’ it to remove the risks to your system and data. 

The length of time to fix the issue depends on the issue itself. When the issue is small it can take as little as 15 minutes to resolve the issue. As some issues can be larger, the time needed to resolve can grow with them. 

We provide many IT Support solutions for businesses to assist with all kinds of issues and keep the systems running smoothly. We can also provide IT Support for non-businesses. 

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        Off-Page Optimisation
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        Manual Website Review After 6 Months After 3 Months After 1 Month
        Website Health Checks
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        Support
        Customer Telephone Support
        Customer Ticket Support
        Dedicated Account Manager
        Initial Site Review + Setup Basic Advanced Premium
        Initial Setup
        Website Analysis
        Backlink Audit
        Google My Business, Analytics & Search Console
        Keyword Research Analysis
        Competitor Research Audit Report
        Keyword Research Consultation
        Homepage Content Audit Report
        Internal Page Content Audit Report
        Location
        Local
        National
        International
        On-Page Optimisation
        Homepage Meta Data Optimised
        Internal Page Meta Data Optimised 10 per Month 20 - 40 per Month 60+ per Month
        Fix 404 Errors 5 per Month 10 per Month 20+ per Month
        Canonical Redirect
        Robots.txt
        Sitemap Creation/Optimisation
        Homepage Schema Markup
        Page Speed Analysis (WordPress Sites Only)
        Image Compression (WordPress Sites Only)
        Off-Page Optimisation
        Monthly Article Writing for Link Building 1 per Month 4 per Month 8 per Month
        Monthly Link Building
        Local Business Directory Links
        Document Sharing Links
        Video Sharing Links
        Social Profile Links
        Link Outreach 3-6 Hours/Month 9+ Hours/Month
        Reporting
        Keyword Rank Reporting Up to 6 Keywords Up to 20 Keywords Up to 50 Keywords
        Google Analytics Reports
        Manual Website Review After 6 Months After 3 Months After 1 Month
        Website Health Checks
        New Keywords Added
        SEO In Depth Advisories
        Support
        Customer Telephone Support
        Customer Ticket Support
        Dedicated Account Manager